My parents celebrated their 27th wedding anniversary last February 21, 2015, Saturday. We hit up south of Metro Manila and had dinner at The Nest in Vivere Hotel in Alabang. It was my second time to visit the place, and again, I was awed by its elegance and romantic vibe. This restaurant at the 31st floor is really top notch! On the way, we picked up our “special gift” for our parents at the agreed meetup location with the vendor—Cash and Carry Mall in Filmore Street, Makati.

This post is about a review of that “special gift.” As we wanted to surprise our parents, we did not show them what it is until we arrived at the hotel. 😆 Haha. Well…suspense, suspense!

If you follow me on Instagram, you would have already known about it. Click this link to view the picture. 🙂 Here’s also a quick preview:

Review of Mrs. K’s Deco Pastries – Customized Homemade Character Buns

Service: ★★☆☆☆

My sister discovered Mrs. K’s Deco Pastries through Instagram. PBB Big Winner Myrtle Sarrosa shared a picture of the character siopaos sent to her, and we found them extremely adorable. We viewed more pictures posted by Mrs. K and totally fell in love with the customized buns. They actually reminded us of those character dim sum we enjoyed in Crystal Lotus Restaurant in Disneyland Hotel-Hong Kong.

Mrs. K can only be contacted via SMS, Viber, and WeChat. Strictly no calls are entertained, as revealed in her Instagram account. My sister used Viber and waited a while for a response. After a week, we finally got a reply on details on how to order, what we can request for, what the cost will be for a box of six different deco buns with different fillings, and where and when to meet up.

With the delay in response, I thought that Mrs. K should further improve its reachability and quality of customer interactions to increase customer satisfaction in the long term.

We booked our order three weeks in advance to make sure that nothing conflicts, we secure the deal 100%, and all proper arrangements will be made. The meetup time was supposedly 10AM, but because of some reason provided by Mrs. K, it was moved to 5PM.

At exactly 5PM, we were so ready to receive the package and waited in the car at the meetup place. After 15 minutes, there was no sign of Mrs. K’s Deco Pastries. I knew that making a call is a no-no, but I decided to dial the number to  follow up. We were told to wait for another five minutes. Five minutes lapsed and no one showed up. I made another phone call and was asked to wait for an extended period of time. Was I being impatient? No, I’d like to think that I was just excited. 😐

After consecutive four calls, the delivery guy parked his car across us and handed the box over. We had a quick peek to check how the result looked like. Oh, thank God our waiting has paid off!

Food: ★★★★★

The deco buns we ordered were not that easy to make since the designs had to be created with multiple colors. Additionally, they’re not characters that are well known outside our home. They’re the dolls we have in bed that we hug in our sleep, namely: Talong (the eggplant), Biri (the strawberry), Cheffe (the chef-bread), Bani (the banana), Pattie (the chicken), and Tabby (the pink puffalump mouse).

My sister edited their eyes as hearts (to show being in love) and sent the pictures to Mrs. K via Viber. This is how the customized deco buns turned out:

OMG! Super cute!

Available fillings to choose from are: Pork Asado, Chicken Teriyaki, Beef Teriyaki, Choco Nutella, and Custard. Originally, we requested for five different fillings for the five characters and Choco Nutella for the sixth bun. Unfortunately, here’s what we just got instead:

  • Choco Nutella – Biri and Cheffe

  • Pork Asado – Bani and Tabby

  • Beef Teriyaki – Talong and Pattie

The reason why @mrs.ksdecopastries did not include every kind of filling we ordered was that she chose only the best selling fillings for us. Anyway, we let it pass this time. We can try the other fillings in our next order.

Mrs. K’s deco buns somehow pulled off as plump, Chinese-style steamed buns that are so tasty that you might forget your name for a minute. No additional sauce needed. After each bite, you will crave for another one immediately, so it’s a good thing that the buns’ sizes are not too small that you won’t be full.

The buns were soft and pillowy. Each was well crafted, with great flavors and a good time for your mouth. Everything was so delicate and perfect that I seriously couldn’t tell which one I liked the most.

These deco buns are great for breakfast, brunch, lunch, dinner, snack—anytime! Yes, you would want to have a taste of it. And yes, you should order way ahead of time. Build up some courage and confidence to eat these cuties because you’re going to need them. 🙂

Price for Value: ★★★★☆

With Mrs. K’s deco pastries, the world can get a whole lot sweeter. The buns taste as good as they look and remind us of childhood feelings that are both nostalgic and hungry. Cost of each design ranges from PhP 75 to PhP 90. The buns we had were PhP 75 each. Overall, it’s a fair price to pay. With better service and faster response time, Mrs. K can dominate the “cupcakes” and “macarons” hyped scene and mark the beginning of a new era of buns coming back into style. 🙂

For inquiries, SMS/Viber/Wechat: 09153722855
Date Published: 02/25/2015
11 / 15 stars

About 

Digital marketing strategist. Health and technology freak. Food and lifestyle blogger with a large appetite for food and travel.

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116 Responses

  1. Gil Camporazo

    What a thoughtful daughter you are! By the way, how many are in the family? I would guess you’re the eldest. I do appreciate that kind of attitude. Belated 27th wedding anniversary to your parents… 🙂

    Reply
  2. Robin (Masshole Mommy)

    Those are too cute. I love them all. They do a great job with the decorating.

    Reply
    • Rochkirstin Santos

      My sister and I immediately fell in love with the deco buns from the pictures that Mrs. K posted in her Instagram account. We couldn’t resist ourselves from trying out her creations. 😛

      Reply
  3. Alli

    Ok, now I’m seriously hungry and wanting a bun for breakfast. I’ve never seen anything like this before. The creativity is amazing. I know your parents were thrilled.

    Reply
  4. Franc Ramon

    I would assume that Mrs. K is undermanned and just a small business that has a large demand to explain the delay. I think this is something they would be able to improve. Anyway, the customized homemade buns looks so cute and it does taste good too. I’m sure each bun is especially made. By the way which one is your doll.

    Reply
    • Rochkirstin Santos

      Yup, I believe it’s just a small starting business. But with the high demand of their customized buns, I hope they increase their manpower to better serve their customers. And all of the dolls are mine and my sister’s. 🙂

      Reply
  5. mr_jeng

    Hmmmmm
    I guess they should fix their way of accepting orders. The fact that they have a lot and it took some time for your inquiries to be answered, is a turn off. Changing the scheduled delivery date too, unless it was a valid excuse, and yes being late to that too adds to it.

    I guess the good thing about it was that its affordable.

    and as you said, they are sooo cute. and price for value is excellent.

    Reply
    • Rochkirstin Santos

      My mom was actually almost scolding them on the phone with her very loud voice because of the delay. But all the anger and disappointment were quickly forgotten when the box was opened and the buns were revealed. We were mesmerized. Haha. But yeah, they should really improve their accessibility to the customers and manpower as they continue their business.

      Reply
    • Rochkirstin Santos

      I think cooking the usual white bun with filling itself is already hard (at least for a novice chef like me) enough so Mrs. K’s ability to personalize the buns is truly incredible. 🙂

      Reply
  6. Bailey K.

    That’s a really amazing and personalized gift! It seems like there should be a better way to order, but I’m assuming that Mrs. K is just fine with how she does business. Maybe she gets enough business that she doesn’t need to take orders by phone? Seems weird, but whatever works for her! Glad it worked out for you, too, in the end though. 🙂

    Reply
    • Rochkirstin Santos

      I think the reason why she only provides a limited communication means for now is because she just started her business and the manpower is still lacking to accept bulk orders. Nonetheless, since the business seems to be doing great, I hope they could improve their service and accessibility to the customers. 🙂

      Reply
    • Rochkirstin Santos

      What was even more surprising was their taste. The nutella, chicken teriyaki and pork asado filling flavors didn’t disappoint us from slicing and eating them.

      Reply
  7. Nancy

    I love how honest you are in your review about this place. Especially at how long they took to respond to your text message you sent them. Good thing you’re on the ball and asking questions long before you needed answers to them. I think the buns they made are SO adorable!!!

    Reply
    • Rochkirstin Santos

      Giving honest reviews is a way for them to know and think of plans on improving their services so I hope they also learn from this and the experience we had. On the other hand, the wait was still worth it because of the hardwork of Mrs. K that was proven from the result of her wonderful buns. 🙂

      Reply
  8. Kathy

    Those buns look so cute! My kids would absolutely love them! It’s one of those things that look to cute to eat.

    Reply
    • Rochkirstin Santos

      Other character buns they’ve made from other orders include Hello Kitty, Kero Kero Keroppi, Stitch, Mickey Mouse, Totoro and more. Thinking about them makes me want to order again. 😛

      Reply
    • Rochkirstin Santos

      Sure! Their buns are really special because they’re the only one in the Philippines that offer customized bun services. Fortunately, they also accept characters that are not known. 😛

      Reply
    • Rochkirstin Santos

      That’s true! They’re actually introducing their buns now as an alternative to usual cakes for birthday or other special events since they can do different designs for the buns. 🙂

      Reply
  9. Tammilee Tips

    These are adorable treats!! I would have been upset by waiting that long as well and being delayed. So glad it worked out and that they were able to make them based off of those characters!

    Reply
    • Rochkirstin Santos

      Our stoned hearts from waiting immediately melted after seeing the buns. We even felt bad as to how we kind of scolded them for being late because the buns were just too perfect that anyone would understand why they were late. Hard work and great effort were all exerted. 🙂

      Reply
    • Rochkirstin Santos

      Sure, Cara! Quality ingredients were also put for the fillings that made the buns even more enjoyable. They’re like candies in our eyes and heaven in our mouth. 😛

      Reply
  10. Natalie

    Delays suck, but looks like it was totally worth it! Those are stinkin cute. They look like they would be weird to eat, but I hope they taste better than what the inside looks like. But over all its really creative and I love that

    Reply
    • Rochkirstin Santos

      I must say that courage is highly needed to actually eat those cutie buns. Haha My sister even wanted to keep them as a display but fortunately, they were very tasty and were full of fillings. Eating and enjoying their taste felt like the reward for having the courage to take a bite. 😛

      Reply
  11. Lauren

    These are amazing looking!! you are an incredibly talented writer! I also love how honest you are in your reviews!

    Reply
    • Rochkirstin Santos

      We were afraid of eating them too because they’re just too cute and special for us. But after a bite, anyone would surely not be able to resist from eating the remaining whole bun. They truly taste so good.

      Reply
  12. papaleng

    siguro, small business pa lang ito and konti pa ang personnel,kaya medyo late mag reply. Ang cute ng mga paos. Sayang good gift sana sa Bday ng misis ko sa Feb 28, eh 2 days na lang. Baka hindi na umabot. But meron pa namang Mother’s Day.

    Reply
    • Rochkirstin Santos

      Yup, I also just learned na isang tao lang ung gumagawa ng paos so considering that, they should really be applauded for the great job they did with the buns. Order ka na in advance and pay na rin para may sure slot ka na. 🙂

      Reply
  13. Fi Ní Neachtáin

    These buns are super adorable! I love how they can be customised to the soft toys you love, I would love to get one made of my sons favourite comforters. The inside looks so yummy too, I love the look of them!

    Reply
    • Rochkirstin Santos

      It was just our wishful thinking at first to have the buns customized based on our dolls because all their other customers only order the famous character ones. Mrs. K surprisingly granted our wish and even exceeded our expectations with the tasty fillings.

      Reply
  14. Katherine G

    That was such a sweet thing for you and your sister to do for your parents. I’m glad you all enjoyed them even with the minor issues.

    Reply
    • Rochkirstin Santos

      Thanks! We were quite embarrassed to our parents because of the wait they had to suffer. But with the outcome of the buns even with the wait, we were still very satisfied with Mrs. K and our worries were immediately erased. 🙂

      Reply
    • Rochkirstin Santos

      Creating homemade customized buns is really difficult especially when only one person is cooking/preparing them which is the case of Mrs. K. But I do hope they increase their manpower to entertain their customers better. 🙂

      Reply
  15. Beth

    These are so cute!! I hope you get to try all the other fillings. They do remind me a bit of the cute dim sum at Hong Kong Disneyland. Oh how I miss going there Sunday mornings– it was my favorite!!

    If you want to see my post about the dim sum there and other cute dim sum locations in HK (in case you go back XD) feel free to check out my post : http://www.travelsintranslation.com/2014/04/cute-dim-sum/

    Reply
    • Rochkirstin Santos

      OMG! I didn’t know they have other character food there in Hong Kong Disneyland! So cute! I was also able to try their alien bun like yours and had other different character dishes. 😛

      But I must say that Mrs. K can level with the buns of HK Disneyland. They’re also nicely and neatly done and the fillings tasted great. 🙂

      Reply
  16. Yona Williams

    Congrats to your parents for reaching such a special milestone – Happy Anniversary to them! This is so interesting to me because I cannot imagine how a pastry the way it looks can accommodate both meat fillings and something like Nutella. I’m glad everything turned out good and was worth the wait. You presented a very honest and well-rounded review. What a special gift – and the eggplant is just too cute!

    Reply
    • Rochkirstin Santos

      Thank you! The eggplant’s name is Talong. It’s the Tagalog for eggplant or it could also mean tall + long because he’s quite big for an eggplant doll. Haha.

      The taste of the fillings wasn’t weird at all. They’re surprisingly very delicious and fitting to the buns. We weren’t even expecting them to taste that good because we thought they’d be more than perfect already considering their cuteness overload. 😛

      Reply
    • Rochkirstin Santos

      Yup! Mrs. K is the first in the Philippines to offer such product and service of customizing buns. If they increase their manpower to cater to more orders then they’d definitely be ready to be out in the bigger market.

      Reply
  17. Andrew Olano

    Those are very nice looking buns. I do not want to eat. If ever I decide to eat one, I will make sure that I post a #selfie with it in IG. 😉

    Reply
  18. Ashleigh Walls

    How beautiful are those! That was well worth the wait but I agree that only being able to contact a company through those ways will be troublesome. Hope they take your kind advice!

    Reply
    • Rochkirstin Santos

      As more people get to know about them, improving their service is really a must now. But bun/product-wise, the creativity and taste of the fillings are already great.

      Reply
    • Rochkirstin Santos

      The cute buns are perfect for kids! The only worry you’ll probably have is that they might not eat them but keep them instead as their toy or for display. Haha.

      Reply
  19. valerie g

    I have never seen this before, this looks really amazing. If i ever get the chance to try it I will.

    Reply
    • Rochkirstin Santos

      I’d also like to try their other filling flavors (chicken teriyaki and custard) because the other 4 flavors we’ve had were really very tasty. 😀

      Reply
  20. Taya

    These look very interesting. I thought it was a candy/marshmallow dish at first since they are so colorful. It’s cool how versatile they are and you can use different meats and custards. I may try that one day.

    Reply
    • Rochkirstin Santos

      Having these deco buns are really original and totally changes the usual white buns sold in restaurants. Even the fillings are unique like the Nutella and all the 4 flavors we tried didn’t taste weird at all which is great. 😛

      Reply
    • Rochkirstin Santos

      Mrs. K does a great job in copying how the characters you ordered look in detail. Like with Stitch buns which she made for another customer, the bun’s ears also had a small cut to resemble the actual character which makes it more amazing.

      Reply
  21. mindy

    Happy belated anniversary to your parents! That’s a very sweet and thoughtful gift for sure! I do agree that their services need to be taken up a notch (or two), a week for a response is insane… And the way they made you wait for such a long time for the delivery is also unacceptable IMO, thankfully they’re yummy enough to compensate the slightly horrible service haha

    Reply
    • Rochkirstin Santos

      Thanks, Mindy! The delay was really unacceptable until we saw the buns and tasted them. We were sent to heaven after that. Haha. But they should still improve their service no matter how delicious and cute their buns are to complete the satisfaction of the customers and leave them a happy experience that would be more worthy to share to others. 🙂

      Reply
  22. Jeff Aspacio

    For a while there I thought you were going to be stood up. This is one of the risks of buying through unregulated ecommerce. But I am glad you got what you paid for and were satisfied with the buns. I think Mrs. K’s product is very unique.

    Reply
    • Rochkirstin Santos

      We also had that quick thought that we might have been fooled. But fortunately, Mrs. K kept us quite updated and answered some of our texts and calls while we were waiting for them to hand the box of buns.

      Reply
  23. Karen

    Happy anniversary to your parents. Those are super cute character buns! My daughter will be delighted to see and eat the deco buns.

    Reply
    • Rochkirstin Santos

      Thanks, Karen! They can make any character bun design but it would be better to let them check the character you’d be ordering first to confirm if they can do it. And if they can, they’d then be able to give you a quotation. Hope you try their buns soon! 😀

      Reply
    • Rochkirstin Santos

      Cuties + Yummy = I died. Haha. What’s even more admirable to these buns of Mrs. K is that the fillings are full to really satisfy you until the last bite.

      Reply
    • Rochkirstin Santos

      Thank you! Wow, I applaud you for the courage you have to eat them. Haha. The thought of eating them made me very sad but I had no choice but to eventually taste them. But thankfully, they’re worthy to eat because they’re very delicious! 🙂

      Reply
    • Rochkirstin Santos

      Well I didn’t make them so they’re surely cooked nicely and deliciously. But if I were to make them… Nah, I wouldn’t be able to make one. Haha I admit that cooking and baking are some of my greatest weaknesses. 😛

      Reply
  24. Jonas Labagala

    Ugh! This is just too hard for me to resist their cuteness and maybe, I would feel so guilty of eating them?! Haha! 😀

    I would love to eat a customized bun with musical notes in it and a nutella filling that would ooze the bun! 😀

    But on the other note, they should improve their service though. I really don’t like bad service as I can be so impatient especially if things can go horribly wrong but good thing you still had fun!

    But what I don’t like is, they’re the ones who chose the fillings. Sure, they chose the best ones for you but it’s you who chose the fillings, why they can’t simply grant them? It’s called “Customized Character Buns” and it can’t be called as such if it’s still them who will choose the fillings. I think they should re-think on what customize is. 🙂

    Reply
    • Rochkirstin Santos

      Haha we also felt guilty of eating them. You can actually send pictures of characters or designs you want to be customized as buns. Musical notes sound fine. 🙂 I am really looking forward to an improved service next time. Hope to try out the other flavors!

      Reply
  25. Ron Leyba

    For sure your parents loved them! Good Job Mrs. K! Awesome creations and based on Roch’s review, they are really yummy too!

    Reply
    • Rochkirstin Santos

      They did love the buns! Thanks to Mrs. K, we were able to celebrate my parents’ wedding anniversary with our very cute and delicious gift. 😀

      Reply
  26. Michelle Hwee

    Wow these look fantastic! They almost look to pretty and cute to eat! I can’t believe that they are really food, it almost reminds me of plushes or clay figures. They are just that nice! It also looks really yummy!

    Reply
    • Rochkirstin Santos

      We had to toughen ourselves up to actually eat them in the end because it would be a waste if they turn into molds. Haha. But if they have no expiration, then we totally wouldn’t dare eat them. :))

      Reply
    • Rochkirstin Santos

      If you’re planning to try Mrs. K’s customized character buns, order ahead of time for a sure slot because her deco buns are really in demand and she can’t accommodate too many orders at the same time. Only one person is making them by the way. 🙂

      Reply
  27. Carlo

    Hi Roch,

    How do I send you an email? I want to get in touch with you for an offer.

    Thanks,
    Carlo

    Reply
  28. Melissa Williams

    Wow! They have been married for 27 years! Congratulations, that’s fantastic. I am a big fan of buns, especially if they come in the shape of these lovely characters. I will definitely visit if I am ever in town. Thanks for sharing.

    Reply

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