Author: Rochkirstin Santos-Sioco

  • HR: Missing In Action?

    HR: Missing In Action?

     If you’re in an active job hunt, do you…

    1. Feel that you’re one ideal candidate for the job posted but baffled since the HR has not gotten in touch with you after weeks or even months?
    2. Feel frustrated by HR or recruiters not acknowledging your submission of CV and/or calling you back after you’ve completed an exam or interview?
    3. Feel that the hiring process hasn’t been improved despite that there are many technological advancements (e.g. for scheduling, checking of results, sending of automated response) companies can utilize?
    4. Feel that the HR should be more understanding, more respectful and more polite to make the effort to close the loop on the hiring process (even if it ends with a “No, thank you.”)?

     If yes, I say:

    Hello there! We were on the same boat.You are free to express your concerns to the relevant online community to send this problem across to the right people and for them to act to solve the issue respectively.

    Else if otherwise, you’re lucky to have met the very few of those courteous HR.

    After having at least 20 interviews (most of which have reached the final stages already, just before the presentation of the job offer) and submitting nearly a hundred applications, a conclusion is formed: “Common courtesy is dead, and there is no denying that with many people applying for the same job posts today, HR just rolls with the start of their application process and never look back for negative feedback.”

    How hard is it, really, to have a blanket rejection response that can let applicants off the hook?

    I researched over the Internet and found many other people complaining about the same thing–about how HR screening and recruiting processes are unruly nowadays (not responding to followups as well). I have read through the generality of HR’s side and summarized the main points:

    1. They only engage with applicants they are really considering. If your qualifications have matched with the job posted, but if the clients don’t feel dead-on positive to get you on board, the recruiters won’t spend their time contacting you again. Another possibility is when they still need more time to find the right job for you, since they are impressed with your background but feel that it does not perfectly fit in with the job domain.
    2. They are reviewing many other resumes and cover letters; they don’t have enough time (or guts) to let down every candidate yet as not to close or burn the bridge between the company and the potential candidates. Their job of getting to piles of profiles every day is overwhelming, more so when they find out in the initial interview that what’s written on the resume is not reflecting how the applicant is portrayed in actuality. (OK. Why not add more headcount?)
    3. They are not ready to hire yet. They are still in the process of doing documentation and signatory approvals of line managers for the job intended to fill. The final hiring decision would be made by the top-most manager after having discussed upon and triggered by multiple levels of managers in one unit in one department. These professionals might be too busy on their own desks as well thus the delay.
    4. They think that everyone in the job hunt recognizes that not everyone wins and they don’t owe anyone an explanation.

    On the other side of the spectrum, here are things shared by “sufferers of anticipation”:

    End the wonder, please. Indeed, giving or receiving bad news is never comfortable, but it’s better to take uncertainty out of the question. Like what’s mentioned above, HR can use auto-responders which can automatically send out a generic email saying that they have received the resume and thank the person for his or her interest.

    If the candidate is unfortunately not chosen, HR can create and send out another generic mail to imply that the job has been filled, apologize and/or maybe inform the candidate that his or her profile will be maintained and kept in the company’s database for reference for future job opportunities. They can put the letter of rejection in any way with decency, to counter ignorance. They can also send an automated SMS message, at least, to tell them that they did not make the cut.

    Customer service, including the way an employer or the HR treats job applicants, is one matter rooted to the company’s culture. Empowered by company policies, the HR function reflects how employees own and take their responsibilities as part of the organization. They should note that these applicants would always have tools and venues to bring out their experiences out, and they might cause great damage to an organization’s image in the marketplace if their concerns regarding the “gateway” of employment is not addressed.

    I leave you, for the moment, to ponder other implications of this conclusion.

    Update: I work now with the largest retailer company in the Philippines, the “best of the best” retail team in the Asia Pacific region (started since June 4, 2012). I got a project with HR and had the opportunity to ask them for feedback regarding this issue. They said the reasons why they don’t contact unqualified candidates are exactly those I mentioned above. So, what do you think?

  • One Door Built for Chinoy TV

    One Door Built for Chinoy TV

    Long ago and faraway, enamored of my own voice (ahem), I began my odyssey of writing–in my personal handwritten diary and after a while in private, public and commercial typewritten blogs.

    The number of views by my visitors from around the world in a day is decent enough to suggest that I’m not talking only to the mirror. But I am no Xiaxue, on the other hand.

    Anyway, somewhere in between, I realized that though I might be expressing myself good enough through this medium, I have not practiced to speak up verbally with total confidence upon an audience.

    In my third year in secondary school, I remembered famous inspirational broadcaster Francis Kong came to our school as an honored guest for a program. He gave us enlightening advice about overcoming shyness and the power of communication. He conveyed that getting noticed and making a mark is very important in all courses of life and that staying mediocre will never get us to success. So moving forward, I thought I should repackage myself and get away from this shyness that once enveloped me.

    That happened mostly in college where I headed almost every group assignment and project we had, when I led and represented teams and presented in class with [fake] sheer of tenacity, and when I opened up to more social groups, organizations and forms of media. More verbal presentations, trainings and speeches came my way after graduation when I worked with corporations, as required by my job post. I became more confident in speaking in English as well as in Chinese.

    When I returned home from Singapore, I saw an opportunity for me to grow in this ‘speaking’ / ‘self-presentation’ field once again. I saw one episode of Chinoy TV and thought maybe I can also qualify to become one of the hosts of the Filipino-Chinese program. I sent my application through email and later was invited to attend a workshop.

    That was three weeks ago. Today, I completed the TV Hosting and Personality Development camp and also auditioned (VTR) to be the next star of Chinoy TV 菲華電視台. Yup, I just did. Hahaha. Here’s the program flow:

    1. Invocation and Welcome Remarks by the President of Fil-Chi Media Productions, Alvin Tan;
    2. Inspirational Talk (about success) by Motivational Speaker, Wealth Coach, Author and TV Personality, Chinkee Tan;
    3. The Perks of Voice Acting and Dubbing by Creativoices’ the voice master himself, Pocholo Gonzales;
    4. Importance of Mandarin by a Filipino who studied Mandarin for two years in Beijing and now can fluently speak in Chinese, a teacher and coordinator of Confucius Institute of ADMU, Cris Garcia;
    5. Open Forum on TV Hosting and the Showbiz Industry by GMA7 TV Host, Valerie Tan and Editor-in-Chief of WhenInManila.com and Radio DJ on Mellow 94.7, Vince Golangco;
    6. Sound of Music excerpt (Act 1, Scene 1: “16 Going on 17”) by Marvin Ong (Rolf) and Tanya Manalang (Liesl); and
    7. The Main Activity: Integrated TV Hosting and Personality Development Workshop by Archie Geneta of John Robert Powers (JRP)

    Venue was at the Ramada Hotel, beside Binondo Church.
    .
    For lunch, butter vegetables, pan-seared cream dory with lemon butter sauce, leche flan and ice tea were served. Here’s a screen cap (together with Val and Vince):

    From the program, we learned how important it is to have a vision to turn our dreams to reality, how to do ad-libs and banters, project in front of a camera, take in character as a performer on TV, improve our voices and postures, brand ourselves to be remembered and stand out on a much bigger stage.

    I’m happy to have experienced this first-time event and to have tried auditioning for the TV hosting opportunity. In or out? I’m totally clueless but I’ve done my best and of course I’m hoping for the best.

    Just like what my lock screen states:  

    “If opportunity doesn’t knock, build a door.”

    So yes, I’ve just built one!

  • The Waiting Game

    Well, it seems that we are often waiting for something. Regardless of who you are or what you do for a living, chances are, you have to play the waiting game:

    W A I T…

    • for the traffic light to turn green if you’re the motorist (or red, if you’re the pedestrian)
    • for the mail to come
    • for the recess, break, weekend or vacation
    • for the right partner in life
    • for the birth of a child or grandchild
    • for the adoption papers to come through
    • for the healing of an injury

    To me, waiting right now for companies to call me for the job offer or the result of my long application is not about doing nothing and brainlessly staring at the ceiling, watching TV programs or surfing on the net all day.

    Unconscious waiting takes a lot of courage; it requires strength. As it goes, uncertainties and doubts may enter the mind. “Shall I give up, forego and search for another one, start anew, be contented, or simply hope for that well-deserved position to come my way?”

    There are those who have the knack of pleasuring oneself, endure and utilize their time in a useful manner while waiting. I can be one of those but still, I super dislike waiting–when I’m not informed how long I have to wait. (Is this a weakness?) I prayed, God, please lift me up and answer my thought.

    Waiting upon the Lord requires faith–faith that God is who He says He is and He is able to meet the need in question.

    In the Bible, He tells us about His followers who had to wait a long time for the fulfillment of His promise.

    • Abraham waited years for the birth of his son when his wife was already past the childbearing age.
    • Joseph waited for the time he becomes reunited with his brothers and father (when he’s to be freed from prison).
    • Moses waited in the wilderness for years to enter the promised land.

    “What do I do now, Lord? I’m stuck and cannot seem to go forward.”

    God does not waste His time–or ours. Every moment is precious. While Abraham was waiting for his son, he was learning more about God and his involvement in his life. While Joseph was serving undeserved jail time, he was strengthening his faith and his resolve to do what God wanted, no matter what.

    While Moses dealt with the finicky Israelites, he discovered that he, too, had that element of selfishness in his own spirit. The waiting game can indeed be a great school master.

    What we consider as an unfruitful time in our lives, God may see as a time of growth and preparation. Waiting is part of the process of being productive. A butterfly would not exist without having spent time in a cocoon as a caterpillar; a plant will not bear flowers or fruit without the seed having spent time in the ground.

    I’d like to reassure myself that God is in control of the world and circumstances surrounding the lives of His children and that everything is part of His plan.

    Wait on the Lord, be of good courage, and He shall strengthen your heart; wait, I say on the Lord! (Psalm 27:14)

    But those that wait on the Lord shall renew their strength; they shall mount up with wings like eagles, they shall run and not be weary, they shall walk and not faint. (Isaiah 40:31)

    Let Go and Let God

    There’s a sacrament of waiting, a challenging calling that needs you to be a child again in order to live. When you finally allow God to be God, brace yourself for the surprises in store for you, for you will be like a child forever bewildered of how truly great He is.

  • License to Fly

    License to Fly

    Sometimes people contact me for advice, whether it be about love life, career, technical gadgets, software choice and installation procedures, phone applications, household and other life decisions.

    I would love to be an old wise person who knows everything, but most of the time I feel like I am only as good at some things as I am at assembling some furniture. Without instructions. Red-cheeked. In the desert. Alone submerged underwater.

    My closest friends know my weaknesses: doing super simple things like…stapling a huge chunk of paper together (how much force do I actually have to put forth?), untying a tight knot (come on, I’ll just use the scissors and cut it out altogether), opening canned goods using a can opener quickly (or maybe, it’s the can opener’s bad?), opening candy wrapper and a pack of junk food (maybe because my mom did not allow us to have these unhealthy stuff during childhood), biking, rollerblading, ice skating, playing ball sports, chopping small pieces of vegetables, etc.

    So I do not feel I am in a position to be doling out advice but I give them anyway. My main tips for life are, as you probably know by now, if you’re an avid reader of this blog: be positive and have faith, always.

    I’ve met with my friends last week for a quick catch-up, and this got me thinking: Should I work so hard just to possibly fail? You know, these sort of doubts come creeping in every once in a while.

    Honestly, there are days when I’m afraid to walk out the door, meet with people, keep up with technology and current events. And yes, there are days when words and my ability to wield them frighten me.

    After our looong night-midnight-early morning conversations, I was reminded that we should be willing to fail. It’s SAD but it’s natural (self-affirmation here!). We won’t gain much in life by holding back because we’re afraid we’ll fail. We learn from things we do; all the advice from all the world there are will not make us brilliant.

    If we don’t give ourselves the opportunity to succeed or fail, we’ll be constantly uncertain and self-doubting. There might not be anyone in the world who’s born brilliant. The transformation and achievement of this title takes time. But to get it, we have to have something to start with: the boldness, the intensity, the motivation, the motive, the push. Expect the best and you’ll get it?

    Let’s see. Three weeks from now, I’ll be trying out something I’ve never done before. Change you say, surely for the better, right? Not if you’re a creature of habit. I am one but as much as I don’t like change, I resent the “boxed in and giving up” option even more. I’m fond of experimenting on things a little close to my comfort zone and progress from it. I like to make myself believe that my prison guard of fear has allowed me to escape against the bars…and give me the license to fly.

    Updates and Prayers

    • We had a simple celebration of Daddy’s birthday last weekend. Relatives came to our house and we just had mighty fun. We’re praying for his recovery still–he has tried to walk without a cane very slowly and stepped up and down a flight of stairs.
    • My sister is finally on school vacation. She’ll be in her third year next term (four terms to go before graduation). Now that I’m here, I can provide more guidance to her studies. We pray that she pass the succeeding courses smoothly.
    • I’ve just got my NBI clearance after like a month of waiting for its release. I have complete document requirements now for employment, yay. I have at least three good pending applications with big companies. I’m praying for good outcomes this week. Meanwhile, I’m writing online articles and business papers here and there and doing chores at home (a lot of help for my family).
    • Louie has came back from Europe last Monday. We pray for him to overcome whatever that is bugging his mind. We pray for a sound mind and good health.
    • The west coast of northern Sumatra has been struck with a magnitude 8.7 earthquake, leading Indonesia to prompt for a tsunami warning last Wednesday. We pray for the safety of their people.
    • Janine Tugonon, a pharmacy graduate of UST, was crowned Bb. Pilipinas Universe 2012 at the Araneta Coliseum last night. She has defeated 29 other contestants for the right to represent the country in this year’s Ms. Universe contest in Florida, USA. We pray for her to (not necessarily win the international pageant but) bring honor to the Philippines in ways she can.
  • Nationalism: Answer to the Philippines’ Economic Problems

    As I am in the middle of organizing my files after reformatting my laptop, I found this essay I wrote for KASPIL2 (Kasaysayan ng Pilipinas, or in English, History of the Philippines) when I was an undergraduate student in college. I scanned through it and thought despite that it was written on November 29, 2008, the topic is still quite relevant to date. So here I’m sharing it to the public:

    Introduction

    It seems that the continuing economic tragedy of the Philippines has long been scripted, similar to an actor’s script in a setting. One of the major causes of the country’s economic haywire is the death of our basic industries which were allowed by previous government administrations to expire like the dinosaurs decades back.

    Naysayers say that it’s too late for the Philippines to be industrially self-sufficient with the large amount of debt the country owes to the World Bank. But with a positive mind and a good set of leaders who have a good vision, who can rule the country and utilize its remaining “diamonds,” invest in them and dig them out of the mud, we can remain to be hopeful citizens striving for economic growth and stability. And nationalism can just be the answer.

    According to Alejandro Lichauco, the reason why some countries excel and became wealthy is because of nationalism. Before anything else, what is nationalism?

    Nationalism Defined

    Nationalism, the foundation of one’s citizenship, can be traced down to the sense of patriotism, belonging and loyalty. It could manifest one’s actions, beliefs and values that form a collective behavior. These characteristics could build a foundation and identification of a certain citizenry.

    Patronizing our own products is one of the real essences of being a nationalist. But in these modern times, Juan de la Cruz is facing neocolonialism, supporting and using products of foreign countries all over.

    Through the years, the Philippines has been accustomed to depend on other powerful states like the United States of America and neighboring countries for goods/products consumption. In the same breath, the Filipinos have always embraced the technology brought by the Western world and other progressing Asian nations. For instance, we cannot even produce a decent hammer or a simple machine like the needle. Instead, we need to import these small things from China. Looking at the big picture, the main root of the country’s dependency to the Western countries and other Asian countries is free trade.

    From Free Trade, Anti-Industrialization, to Growing Debts

    As an agricultural state less dependent on industry, the Philippines exports raw materials to foreign countries. In exchange, from these materials, foreign countries which are heavily industrialized, manufacture goods and trade them back to the Philippines with no tariff (free trade). Imported products then penetrate the local market, and “non-nationalistic” Filipinos openly give in to foreign goods’ good quality and cheaper costs. Our poor country local market, hence, suffers.

    Given this scenario, the Philippines should limit the import of foreign products in order to protect its national economy—or better yet, should produce/manufacture its own products and industrialize.

    But industrialization seems to be not included in the vocabulary of most Philippine government officials from the past. Throughout history, every time a patriotic economic policy supposed to boost both our industrial and rural development would be launched, our national leaders agree to foreign demands to dilute the policy with measures to weaken and finally destroy the idea of industrialization. Mostly attended by corruption, they would rather let the Philippine industries die.

    In addition, unfortunately for the Philippines and a lot of other similarly situated poor countries and former colonies, we have very little “comparative advantage” as the country was not allowed to develop products and industrialize by colonizers. As a result, we ended up being completely sold on the free market and the global free trade.

    Tracing History (as discussed in class)

    In 1945 to 1946, when the country was going to become independent from the USA and needed aid to rebuild our country from the devastation of the World War II, America’s officials made war damage payments conditional. This implied that the Philippine Republic first had to agree that we would continue the colonial terms of free trade. In order to receive their assistance, our industries were slowly put down and slowly until we became mere packagers for the US principals.

    In the 50s to the 60s, the Philippines finally had a policy to develop import-substitution industrialization which helped improve the country’s growth. The Philippines then became second to Japan. But in the second decade of the import-substitution industrial policy, President Macapagal needed to borrow 300 million dollars from the International Monetary Fund because we had large foreign debts.

    We had debts partly because of our industrialization: machinery and machine parts imports, oil, some raw materials from the USA and other countries. We would not have to import so much if we had developed our steel industry and machine-making skills and capabilities. After all, we were one of the world’s largest suppliers of iron, copper and nickel among others.

    Another reason for the foreign debts was the Filipino upper classes loved importing foreign luxury products. The locally-made soaps and mirrors were not good enough for them.

    At that time, the IMF would only give President Macapagal the 300 million dollars loan if he devalued the peso from P2=$1—to P3.50=$1. Because he was made to believe that the Philippines would make more money by selling more of our cheaper exports, and the result was a big mess.

    Since then, the mess had stayed with us. From then on, the Philippines had to be paying more for the country’s machinery and raw material imports. But in return, the country got less money for cheaper raw-material and mining exports to the USA, Japan and other rich countries. The promise that we would earn more by devaluing the peso did not happen.

    Macapagal, to solve the problem, took a step that made our economic policies more irrational, incoherent, desperate, confused and self-destructive: he imposed currency controls.

    When the Philippines moved to a policy of export-oriented industrialization and then labor-intensive export industrialization, we continued to face external debt problems. Then, every time we had to be rescued by the IMF, more and more of our industries died because we implemented more and more of the measures demanded from us that sapped our strength and our wealth.

    Meanwhile, the other countries in our region became richer—with their governments adopting the correct economic policies that stressed manufacturing for export and increasing their farming sector productivity. Their masses of poor people became a little bit more prosperous year by year than their Filipino counterparts.

    It is just wrong for our economic policy-makers to take the liberalization and anti-patriotic economic ideology more seriously than the USA. Even the USA protects its industries, but we also should nurture our own.

    Our policy up to now is to be open and liberal even to those countries that do not match our generosity. Our tariff regime for the whole world is the same as the generous one that we have our fellow ASEAN members. ASEAN is building a common market and hoping to form an economic union, so it’s normal and okay to have a generous tariff policy amongst ourselves within other ASEAN members. But why grant those same concessions to everybody—even to those who don’t give us reciprocal considerations? The answer is that we are always desperately in need of pleasing the whole world in hopes of getting something in return—that we never get.

    Following Others’ Footsteps

    Francois Quesnay, a French economist of the Physiocratic school, believes that agriculture is the main source of nation’s wealth and therefore must be prioritized. In addition, the physiocrats believed that the abundance and progress of one’s state comes from the land. The Philippines is rich in natural resources as much as agricultural lands. Then again, it is not yet the end for Filipinos to embrace the world of industrialization.

    Take for instance Japan which embraced the industry than agriculture. Japan followed the mercantilism philosophy wherein it protected the local market from the abusive foreign investors and made a rule to import little and at the same time to export as much as possible. This is how Japan made itself an industrialized country and now one of the richest nations in the world which belongs to the Group of Eight elite states.

    Another is Germany, one of European countries that was an agrarian state before. This nation was transformed from an agricultural into industrialized state with the help of Friedrich List and Otto van Bismarck who provided the mercantilism principle and applied the Nationalist Economics respectively.

    If Only’s

    If the Philippines would only follow the footsteps of Japan like what Taiwan and South Korea did when they adhered to the mercantilism principle, we would not be facing much economic instability in the present. These nations made the world astonished on their economic performance. Taiwan and South Korea are the “New Japans” of the world today. They were able to succeed even though they were really lacking on natural resources. In these present times, they can produce their own engines, machines and build up a steel industry.

    Also, if Filipinos would only continue to appreciate and follow the late President Carlos P. Garcia’s “Filipino First Policy” until this time, the country would be competent enough and able to produce its own technologies. In Garcia’s time, Filipinos patronized the local markets and even attempted to build up a steel industry and other business enterprises which were the joint project of the government and the Jacinto Steel Incorporated. If all the presidents of the Philippines would be like Carlos P. Garcia, then all have a sense of nationalism.

    Conclusion

    Filipinos should put aside our bickering and differences caused by destructive foreign manipulation, foster national solidarity, make sacrifices, be bold, and be kind to one another, resolutely and vigorously move as one people, and most importantly, love our country, to build a strong and sovereign nation founded on a strong industrialized national economy.

    To conclude, following Lichauco’s principles and masterpiece of nationalistic thoughts, nationalism (powered by industrialization) is the alternative solution that can ultimately and satisfactorily solve the present centuries-old social, political and economic problems rooted in our abused colonial past, save our country, and attain national greatness the Filipino people deserve.

  • Do You Believe in Magic?

    Do You Believe in Magic?

    “Magic is believing in yourself, if you can do that, you can make anything happen.”
    ~Johann Wolfgang van Goethe~

    Maybe so, but I think I would like luck and fate on my side, too.

    There are days when I emerge from this thicket of self-doubt, scratched and bleeding searching for myself. It’s a dark hollow into which I think I see my fate carved into walls of mile-long grave of better judgment and best intentions: a mountain too high for this small me to climb.

    For as long as I can remember, people in my stream of consciousness have held several occupations at once. When my mom is an accountant, she also dabbled in helping my dad do business—laising with clients and organizing delivery schedules, helping my grandfather translate Chinese to English documents and performing house chores (cooking, washing, ironing, cleaning–you name it).

    During my early years in the university as an undergraduate, I know I had to keep up with my academic classes but aside from that, I had to have other things going on as “sidelines.”

    Whether it was maintaining my regularization as a writer in our university paper, being an active officer in our college’s professional org, or participating in significant school events, extracurricular activities made me feel whole and elated as one productive achiever.

    I’ve pretty much kept the same outlook when it comes to my own work and career: have as much on my plate as possible.

    So, suffice it to say, whenever I feel lethargic and all I want to do is stay in bed and watch movies on my laptop while snacking along the way, I tend to feel guilty. Whenever I skip my to-do list, I experience some sort of existential inner debate. I can’t remember the last time I felt like I’m in one of those moments, though, because I know I can do things and finish them as planned at the end of every day even with occasional resting. (Slower-than-usual moments may be productivity boosts that’s just right around the corner.)

    Right now I’m in the middle of active job-hunting (I haven’t yet decided to accept the existing job offer here) and enjoying being back to my dearest place {Manila, Philippines, home} and my dearest people who can just magically make me feel happy.

  • Review of Han’s Cafe (Clarke Quay, Singapore)

    Review of Han’s Cafe (Clarke Quay, Singapore)

    We were supposed to have lunch in the Boat Quay district but found that all the restaurants in Upper Circular Road were closed. This may be because today is Sunday and they’re only open to customers in the weekdays primarily targeting the workers in the nearby offices. So we scouted for places to eat until we reached Chinatown and had lunch in Han’s, alternatively.

    A Hainanese family-owned business, Han’s started from a small food counter that has grown into one of the most recognized fast food chains here in Singapore today.

    Check out Han Cafe’s website for the franchise locations. It was my first time to eat in this cafe, despite that I’ve passed by its outlets countless of times before. It’s not a pure vegetarian restaurant but is vegetarian-friendly, having more than 10 [Western] vegetarian dishes on the menu.

    Pictures:

     

    The Experience:

    Ambiance: ★★★★★

    Usually, Han’s is always busy and crowded but this time, we were greeted with an airy sense of space and not so much of people. The restaurant was like divided into two sections: the bakery part selling cakes, bread and pastries and the ordering counter of set meals and à la carte fast food.

    With playful combinations of red, orange and yellow, the place had an artsy interior. With dim lights everywhere, the venue was relaxing and sophisticated. We had a wide selection of seats; there were low sofas matched with round low coffee tables, long benches with rectangular tables and standard dining sets. Large ovens and the process of shaping their pastries from dough can be seen, as their live kitchen was transparent to the diners.

    Service: ★★★★☆

    The lady cashier on the counter knows their food well and she could recommend and describe the dishes well, remembering the favorites of the regulars. The crew served the food immediately after we ordered from the counter and sat down. When we were done, she also took our plates fast.

    Food: ★★★★☆

    I ordered a plate of spinach pine nuts pesto. The pasta was swimming in creamy pesto sauce made from a nice kick of well-blended spinach, crushed basil leaves, garlic, Parmesan cheese and olive oil. Served with toasted pine nuts on top, it also contained green and red bell peppers for more crunchiness. It tasted too “spinachy,” which was commendable but not so much tasty.

    Price for value:  ★★★☆☆

    I thought food there in general are high-priced. The spinach pine nuts pesto costs S$9.80, excluding the 10-percent service charge. Water, whether in the form of ice cubes, tap form, or simply refill for tea, has a separate charge—which I hate.

  • Review of Chennai Dosa (Little India, Singapore)

    Review of Chennai Dosa (Little India, Singapore)

    I am not cutting my umbilical cord to Chinese food, but with impressive succulent surfeit of spices, some Indian vegetarian cuisine are also good. Sauntering around Little India, I’ve come across this humble food house, a quiet enclave perpendicular to the busy Serangoon road, while in active pursuit of pure vegetarian restaurants yesterday.

    Their menu lists Indian snacks having different flavors of pratta, rava, uthappam, dosa and other sweets. I’m not well-versed with any of these but I felt the urge to try masala dosa (because it sounds good), a staple food in the South Indian region.

    Address: 5 Hindoo Road, #01-01 Singapore

    Contact Number: 63417552

    Opening Hours: 11:30am–3:30pm, 5:30pm–11pm daily

    Nearest MRT: Little India

    How to Go: From the MRT, walk past Tekka Centre and straight ahead you’ll have your nearest landmark: Broadway Hotel. Cross the street and there’ll you find the restaurant on your left.

    Food I Ordered: Masala Dosa

    Pictures:

     

    The Experience:

    Ambiance: ★★★☆☆

    Chennai Dosa can be like a resting / chill-out place. Why’d I say? The person on the table opposite me never ordered any food from the time I came in until I left. He talked to somebody on the phone, hanged the mobile phone up, waited for a while, drank [free] water and just sat, waited there and acted like he had time aplenty to be stashed away. Oh, well, the other two people seated next to me also just talked relentlessly without ordering anything. The waiter did not bother them at all.

    Service: ★★★★★

    The waiter was very friendly and productive. Though it was like a one man show for him (he was the one preparing the food, taking the orders and payments in the restaurant that can accommodate 40 people), he was able to present good service, powered probably by his passion to create something outstanding for the guests. When I asked him to pack the leftover food, he asked with a smile, “Why? Unable to eat?” I was embarrassed because he might think that I didn’t like their food but the truth was that I was full to the max. I gave out my honest reason and he said okay. 

    Food: ★★★☆☆

    Dosa is a fermented crepe or pancake made from pureed rice batter and black lentils. In India, it is a common breakfast dish and street food. It’s rich in carbohydrates, with no salt, sugar, saturated fats and gluten content. The crust was crispy and the filling was stuffed with mashed potatoes which are bland in taste. I had to dip portions of it to the sauces: coconut chutney, curry and muddha pappu. Overall, the dish was decent and satisfactory but by no means transcendental. Because of its novelty, their masala dosa can be a good starter course for those who want to try Indian food.

    A little bit of trivia: Masala dosa was listed at number 49 on the World’s 50 most delicious food compiled by CNN Go in 2011.

    Price for Value: ★★★★★

    I paid S$2.60 without service charge. The meal was more than adequate for my stomach to contain for a snack, so I give this full marks. My instinct was right when I decided to go into their restaurant all along.